Community Spotlight: Ohio Mutual Reports Strong 2025; Sets Sights on AI Integration For New Year

Ohio Mutual Insurance leadership reflects on a rebounding market and outlines a "thoughtful" 2026 strategy for adopting artificial intelligence to streamline claims and underwriting.

This article was originally published on crawfordcountynow.com.

Bucyrus, OH, January 21, 2026 — Ohio Mutual Insurance Group is entering 2026 on solid footing following a strong performance in 2025, despite years of industry-wide challenges fueled by inflation and severe weather.

Todd Boyer, representing Ohio Mutual, noted that while the insurance industry often faces a 12-to-18-month lag in catching up to rising costs, the market has stabilized. Boyer highlighted that Ohio remains a relatively affordable haven for policyholders, ranking as the ninth lowest state for auto rates and fifth lowest for homeowners insurance nationwide.

Looking ahead, the company is prioritizing the integration of artificial intelligence. Boyer described AI as a “market-redefining” technology, comparable to the Industrial Revolution.

“We want to be appropriately aggressive, but we don’t want to get out over our skis,” Boyer said, emphasizing that the company has established strict governance to protect data privacy.

The company plans to use AI to assist underwriters and claims adjusters in processing data more efficiently, though Boyer maintained that the technology will support, rather than replace, human professional judgment.

Ohio Mutual also reaffirmed its commitment to local philanthropy, announcing continued partnerships with the Children’s Hunger Alliance and Ronald McDonald House for the coming year.